Return Policy Page
Return
At Smart View, customer satisfaction is our priority. Please review our policy regarding returns, replacements, and warranties:
1. Returns & Replacements
Products are eligible for replacement only if a verified manufacturing defect is found upon delivery.
You must notify us within 24–48 hours of receiving the delivery to request a return or replacement.
The product must be unused, in its original packaging, with all boxes, tags, and accessories intact.
2. Warranty Service
Warranty applies only to products explicitly sold with official warranty coverage.
Warranty does NOT cover physical damage, water damage, electrical burns/short circuits, customer misuse, or missing original boxes/labels.
Original invoice or warranty document is required for warranty claims.
3. Refund Policy
If a product is unavailable after payment or cannot be replaced due to stock issues, a full refund will be processed.
Refunds will be issued via the original payment method (bKash/Nagad/Bank Transfer) within 5–7 business days.
Contact Info
- Address: Uttara Ajompur Kacha Bazar Omor-Sajahan Tower, Shop no #15 (2nd Floor),, Dhaka, Bangladesh
- Phone: +8801828322965
- Email: smartviewltd24@gmail.com
